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Dr. Scott Moore

Dr. Scott Moore is a former Principal Learning Strategist at Extension Engine. In this role, he led the global Custom Learning Experience practice. He worked with dozens of nonprofit, higher education, and learning business organizations as they considered using online learning to support their mission and margin, using his deep understanding of organizational dynamics, online learning, strategic differentiation, decision-making, and more. Prior to joining Extension Engine, he was a faculty member, administrator, and dean at Michigan Ross and Babson College for 20+ years. He holds an M.B.A. from Georgia Institute of Technology and a Ph.D. in Decision Sciences from the Wharton School of the University of Pennsylvania.

Recent Posts

Determining How a College Will Make Its Move Online

Questions: How will the institution get there? Will it be through online program managers (OPMs), internal development, fee-for-service external vendors, joint ventures, licensing, or acquisition?

Higher Education Strategy Series: This is entry #11 of this series. This page describes the whole series and provides links to all of the articles.

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Determining the Focus of a College's Activities

Questions: Where will the institution be active, and what is the relative importance of each area? Answers here can be specific degree or non-degree programs (or related groups of the same), target clusters, geographical areas, underlying technologies, and pedagogies or learning experiences.

Higher Education Strategy Series: This is entry #10 of this series. This page describes the whole series and provides links to all of the articles.

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A Fully-Specified Strategy for an Institution of Higher Education

It is not enough to understand the implications of an institution’s Generalized Differentiation (GD) model. Establishing an institution’s fully specified competitive strategy requires answers to several additional sets of questions. Answering those questions will prepare an institution to undertake the tactical decision-making surrounding the implementation of courses and technologies related to a specific program.

Higher Education Strategy Series: This is entry #9 of this series. This page describes the whole series and provides links to all of the articles.

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A Differentiated Online Teaching Experience Requires More Than Zoom

The COVID-19 pandemic has exposed the inadequacy of generic videoconferencing tools for online teaching. In this article I describe important dimensions of a differentiated online synchronous (OnSync) course for both students and faculty. I describe the shortcomings of current technology for OnSync courses and what new technological solutions would have to provide. I conclude by describing how to compete and win with differentiated OnSync teaching.

Higher Education Strategy Series: This is entry #8 of 15 in this series. This page describes the whole series and provides links to all of the articles.

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Using the Generalized Differentiation Strategy Model to Guide a College's Actions During the COVID-19 Pandemic

This series has covered a lot of ground and included many details. The last two installments have been particularly demanding. In this model we wrap up the discussion of the Generalized Differentiation Strategy model.

Higher Education Strategy Series: This is entry #7 of this series. This page describes the whole series and provides links to all of the articles.

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